[contact-form-7 id="571" title="Contact form 1"]
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[contact-form-7 id="571" title="Contact form 1"]
1
MAKE YOUR SELECTION
THE MOST EFFICIENT WAY TO HIRE FROM US IS VIA OUR WEBSITE.
IT’S ESSENTIAL YOU START BY ADDING THE COLLECTION AND RETURN DATES FOR YOUR PROPS FIRST AND FOLLOW UP SELECTING THE ITEMS YOU WISH TO HIRE. ADD THEM ALL TO THE BASKET AND SEND US YOUR LIST THROUGH THE SAME BASKET.
POINTING THE COLLECTION DAY FIRST, YOU’LL MAKE SURE TO SEE THE CORRECT STOCK AVAILABILITY FOR ALL ITEMS.
THIS SELECTION WILL REACH OUR WAREHOUSE TEAM WHOM ARE READY TO HELP AND WILL PROMPTLY SEND A QUOTE TO THE EMAIL ADDRESS YOU REGISTERED ON THE WEBSITE.
IT’S ESSENTIAL YOU START BY ADDING THE COLLECTION AND RETURN DATES FOR YOUR PROPS FIRST AND FOLLOW UP SELECTING THE ITEMS YOU WISH TO HIRE. ADD THEM ALL TO THE BASKET AND SEND US YOUR LIST THROUGH THE SAME BASKET.
POINTING THE COLLECTION DAY FIRST, YOU’LL MAKE SURE TO SEE THE CORRECT STOCK AVAILABILITY FOR ALL ITEMS.
THIS SELECTION WILL REACH OUR WAREHOUSE TEAM WHOM ARE READY TO HELP AND WILL PROMPTLY SEND A QUOTE TO THE EMAIL ADDRESS YOU REGISTERED ON THE WEBSITE.
2
EDIT, CORRECT OR CHANGE YOUR ORDER
OUR TEAM IS READY TO HELP AT OUR SHOWROOM AND ALSO AVAILABLE ONLINE AND VIA TELEPHONE FOR ANY AMENDMENTS OR ADJUSTS YOU NEED DONE TO YOUR ORDER.
3
VISIT OUR SHOWROOM
FROM MONDAY TO FRIDAY BETWEEN 9AM AND 5 PM OUR SHOWROOM IS OPEN AND READY TO RECEIVE YOU. THERE YOU MAY FIND NEW ARTICLES THAT ARE NOT YET UPLOADED ONTO YOUR WEBSITE AS PROPA’S COLLECTION IS CONSTANTLY GROWING.
YOU’RE WELCOME TO COME AND TAKE A LOOK AT ALL PROPS AT ANY TIME BETWEEN THOSE HOURS.
YOU’LL ALSO FIND A CO-WORKING AREA WITH DESKS AND FAST INTERNET IN CASE YOU NEED A PIT-STOP DURING YOUR WORKING DAY.
YOU’RE WELCOME TO COME AND TAKE A LOOK AT ALL PROPS AT ANY TIME BETWEEN THOSE HOURS.
YOU’LL ALSO FIND A CO-WORKING AREA WITH DESKS AND FAST INTERNET IN CASE YOU NEED A PIT-STOP DURING YOUR WORKING DAY.
4
CONFIRM YOUR ORDER
CONTACT OUR TEAM TO CONFIRM YOUR ORDER. CONFIRMATION IS COMPLETED WHEN THE RENTAL AGREEMENT IS SIGNED AND PAYMENT FOR THE FULL AMOUNT OF THE ORDER IS MADE TOGETHER WITH A DEPOSIT TAILORED ACCORDINGLY TO YOUR ORDER.
ALL ORDERS SHOULD BE CONFIRMED NO LATER THAN 48 HOURS BEFORE COLLECTION.
ALL ORDERS SHOULD BE CONFIRMED NO LATER THAN 48 HOURS BEFORE COLLECTION.
5
PACKED AND READY TO COLLECT
ONCE YOUR ORDER IN CONFIRMED FOLLOWING THE LATEST STEPS, YOUR ARTICLES WILL BE CAREFULLY PACKED AND WILL BE READY FOR COLLECTION AT OUR WAREHOUSE. WE HAVE A LOADING BAY IS AVAILABLE TO FACILITATE COLLECTION.
YOU WILL NEED TO ORGANISE YOUR OWN TRANSPORT AND WE DO RECOMMEND YOU WORK WITH TRUSTED LOGISTICS COMPANY USED TO PROPS TRANSPORT.
UPON ARRIVAL, YOUR TRANSPORT SHOULD QUOTE YOUR COMPANY AND PROJECT REFERENCE.
YOUR ORDER WILL BE SENT WITH ORIGINAL PROPA’S PACKAGING TOGETHER WITH YOUR DELIVERY NOTE AND WE KINDLY ASK THE ARTICLES TO BE RETURNED ON THE SAME MANNER.
UPON ARRIVAL ON SET OR EVENT VENUE, WE RECOMMEND THAT ALL ARTICLES ARE PROMPTLY CHECKED AND ANY LOSS OR MISSING ITEMS TO BE COMMUNICATED TO THE WAREHOUSE IMMEDIATELY.
YOU WILL NEED TO ORGANISE YOUR OWN TRANSPORT AND WE DO RECOMMEND YOU WORK WITH TRUSTED LOGISTICS COMPANY USED TO PROPS TRANSPORT.
UPON ARRIVAL, YOUR TRANSPORT SHOULD QUOTE YOUR COMPANY AND PROJECT REFERENCE.
YOUR ORDER WILL BE SENT WITH ORIGINAL PROPA’S PACKAGING TOGETHER WITH YOUR DELIVERY NOTE AND WE KINDLY ASK THE ARTICLES TO BE RETURNED ON THE SAME MANNER.
UPON ARRIVAL ON SET OR EVENT VENUE, WE RECOMMEND THAT ALL ARTICLES ARE PROMPTLY CHECKED AND ANY LOSS OR MISSING ITEMS TO BE COMMUNICATED TO THE WAREHOUSE IMMEDIATELY.
6
RETURNS
ALL PROPS SHOULD BE RETURNED ON THE AGREED DATE AND IF THERE ARE ANY CHANGES ON YOUR PLANS PLEASE DO ADVISE OUR TEAM AT THE SHOWROOM AS SOON AS POSSIBLE.
USE THE DELIVERY NOTE TO CHECK ALL PROPS ARE INCLUDED ON YOUR RETURN PACK TOGETHER WITH PROPA’S ORIGINAL PACKAGING WHICH IS CHARGEABLE IN CASE OF NON-RETURN.
ONCE YOUR ORDER IS RECEIVED, THE TEAM AT THE WAREHOUSE WILL CHECK ALL ARTICLES AND SHOULD NOTIFY YOU OF ANY LOSS OR DAMAGE - OR NOT!
USE THE DELIVERY NOTE TO CHECK ALL PROPS ARE INCLUDED ON YOUR RETURN PACK TOGETHER WITH PROPA’S ORIGINAL PACKAGING WHICH IS CHARGEABLE IN CASE OF NON-RETURN.
ONCE YOUR ORDER IS RECEIVED, THE TEAM AT THE WAREHOUSE WILL CHECK ALL ARTICLES AND SHOULD NOTIFY YOU OF ANY LOSS OR DAMAGE - OR NOT!
